Built for businesses
The customer controls its workspace, users and financial decisions.
Your data stays yours
Aeglio receives only the rights needed to operate and support the service.
Clear cancellation
Paid subscriptions can be cancelled through the billing flow.
Last updated: 5 August 2026
These Terms of Service govern access to and use of Aeglio. They form an agreement between Aeglio OÜ and the customer organisation using the service. A person who creates an account or accepts these terms for an organisation confirms that they have authority to do so.
1. Aeglio and these terms
Aeglio is provided by Aeglio OÜ, registry code 16311541, registered in the Estonian Commercial Register. In these terms, “Aeglio”, “we”, “us” and “our” mean Aeglio OÜ. “Customer” means the business or organisation whose workspace is used. “User” means an individual authorised to use that workspace.
Aeglio is designed primarily for business and professional use. If you use Aeglio as a consumer, nothing in these terms limits rights that cannot lawfully be limited.
These terms apply together with the Privacy Policy, the plan and price shown when a subscription is ordered, and any written agreement signed with Aeglio. If a separately signed agreement conflicts with these online terms, the signed agreement controls for that customer.
2. What the service does
Aeglio is a web-based operational platform for service businesses. Depending on the selected plan and configured features, it can support projects, budgets, tasks, time, clients, suppliers, expenses, documents, invoices, reminders, approvals, reimbursements, travel reports, bank-statement imports, reconciliation, payment preparation, integrations and management reports.
Aeglio is not a general ledger, bank, payment institution, payroll service, tax filing service or substitute for an accountant, lawyer or tax adviser. Reports and calculated values are operational views based on the data in Aeglio. The Customer remains responsible for statutory accounting, tax treatment, payroll, filings, payment authorisation and the accuracy of records sent to other systems or people.
We may improve or change the service over time. We will not intentionally remove a material paid capability during a current paid period without a reasonable substitute, notice or other appropriate remedy, unless the change is required for security, law or a third-party service outside our control.
3. Accounts, workspaces and authority
Users must provide accurate account information and keep their credentials and recovery methods secure. Accounts are personal and may not be shared. The Customer is responsible for choosing administrators, inviting and removing users, assigning roles and permissions, and reviewing access when a person changes role or leaves the organisation.
An action taken through an authenticated account is treated as authorised by the Customer unless Aeglio has been told that the account is compromised. Tell us promptly at info@aeglio.com if you suspect unauthorised access.
The workspace owner or another authorised administrator acts for the Customer in relation to plan changes, integrations, exports, subscription management and workspace deletion. The Customer is responsible for disputes between its users about access or authority.
4. Plans, limits and trials
Aeglio currently offers a limited Solo plan and a paid Team plan. Current features, limits and prices are shown on the pricing page and in the billing flow. Plan limits may include users, projects, clients, reports, AI features or other usage boundaries.
A Team trial may be offered for 30 days without a payment card. A trial provides temporary access for evaluation and does not guarantee that every feature, integration or usage level will remain available without a paid plan. At the end of a trial, the Customer must select an available plan or access may be reduced or suspended.
We may change plan names, future prices and limits. Changes to paid pricing apply prospectively and will be communicated as required by law and Paddle's buyer terms. Continuing to use a free plan after a published limit changes means accepting the new limit; the Customer may export its supported data and stop using Aeglio instead.
5. Billing, renewal, cancellation and refunds
Paddle is the authorised reseller and merchant of record for paid Aeglio subscriptions. The buyer purchases the subscription through Paddle, while Aeglio licenses and provides the product. Paddle processes payment details, taxes, invoices, recurring charges and buyer support under the Paddle Buyer Terms and Paddle Privacy Notice.
Paid subscriptions are offered for the billing period shown at checkout and renew automatically until cancelled. Team subscriptions may be billed by seat, and the charge can change when the number of eligible team members changes. The billing portal shows the applicable quantity, price, taxes and next renewal date.
A Customer may cancel through the billing portal or a cancellation route made available by Paddle. Unless stated otherwise at cancellation, access remains paid through the end of the current billing period and no further renewal is charged. Deleting the workspace can cancel an active subscription immediately, so the Customer should export required data and use the billing portal if it wants normal end-of-period access.
Refund and statutory withdrawal requests are handled under Paddle's Refund Policy and applicable mandatory law. Aeglio does not promise an automatic 30-day refund. If Aeglio agrees that a refund is appropriate, it is issued through Paddle rather than paid directly by Aeglio.
If payment fails or an amount remains overdue, Paddle may retry the payment and Aeglio may limit or suspend paid access after reasonable notice. The Customer remains responsible for charges properly incurred before cancellation or termination.
6. Customer data and files
The Customer and its users retain their rights in data and files entered into Aeglio. The Customer grants Aeglio a non-exclusive right to host, copy, transmit, convert and otherwise process that content only as needed to provide, secure, maintain and support the service in accordance with the Privacy Policy.
The Customer confirms that it has the necessary rights and lawful basis to add personal data, financial records and files to Aeglio and to instruct Aeglio to process them. The Customer must not upload unlawful content, malicious code or information it is prohibited from sharing.
Administrators can export supported business records using the export features available in the service. Exports may not reproduce every derived value, audit event, integration state or internal technical record. The Customer should download required exports before deleting a workspace or allowing paid access to end.
Retention, active-storage deletion, backups and data-subject requests are described in the Privacy Policy.
7. AI-assisted features
Aeglio may use AI to extract suggested fields from invoices, receipts and other supported documents. AI output is probabilistic and may be incomplete or wrong. A User must review relevant supplier, amount, tax, date, category, payment and accounting information before relying on it.
AI output does not itself approve an expense, initiate a payment, post an accounting entry or make a legally significant decision. The Customer is responsible for its final records and decisions. The data sent for extraction and the relevant provider are described in the Privacy Policy.
The Customer must not use Aeglio's AI-assisted features to make prohibited automated decisions or to process content it has no right to provide.
8. Banking, payments and reconciliation
Aeglio can import bank reports, synchronise supported account information, suggest transaction matches and prepare or submit supported payment instructions through connected services such as LHV Connect.
Aeglio does not hold customer funds and cannot guarantee that a bank will accept, execute, settle or correctly report a payment. A User must verify recipient, IBAN, amount, currency, reference and payment purpose before authorising submission. The connected bank's confirmation and account statement remain authoritative for execution and settlement.
Reconciliation candidates and confidence scores are suggestions. The Customer is responsible for confirming matches and for the accounting treatment of every transaction.
9. Invoices, reminders and connected services
The Customer is responsible for the legality, accuracy, numbering, tax treatment, recipients and delivery timing of invoices, reminders, e-invoices and related attachments. Aeglio can record sending or provider responses, but cannot guarantee that an email, e-invoice or external notification reaches or is accepted by its intended recipient.
When an administrator connects LHV Connect, Billberry, Google Drive, Microsoft OneDrive, Dropbox or another supported integration, the Customer authorises Aeglio to exchange the data needed for the selected workflow. The third-party provider's own agreement also applies. Aeglio is not responsible for a third party's independent service, downtime, rejection, policy change or deletion practice, but we remain responsible for selecting and operating our own processors as required by law.
The Customer is responsible for disconnecting integrations and revoking access when they are no longer required.
10. Acceptable use
The Customer and Users must not:
- use Aeglio for unlawful, fraudulent, deceptive or abusive activity;
- access another customer's data or attempt to bypass team, role or permission boundaries;
- probe, scan or test security except under written authorisation from Aeglio;
- upload malware or interfere with the service, its infrastructure or other users;
- use automated access in a way that causes unreasonable load or circumvents published APIs or limits;
- reverse engineer or copy protected parts of the service except where mandatory law expressly permits it;
- resell or make Aeglio available as a competing hosted service without written permission; or
- use the service to infringe privacy, confidentiality, intellectual-property or other rights.
Reasonable use of exports, APIs, integrations and automation for the Customer's own business is permitted within documented limits.
11. Aeglio intellectual property and feedback
Aeglio and its licensors own the service, software, interface, documentation, brand and related intellectual property, excluding Customer data. Subject to these terms and payment of applicable charges, Aeglio grants the Customer a limited, non-exclusive, non-transferable right to let its authorised Users access the service for the Customer's internal business operations.
Feedback remains the property of the person providing it, but that person grants Aeglio a worldwide, perpetual, royalty-free right to use feedback without an obligation to implement it or pay compensation. This does not give Aeglio ownership of Customer data or confidential information.
12. Confidentiality and security
Each party must protect non-public information received from the other and use it only for the agreement and service. This obligation does not apply to information that is public without breach, already lawfully known, independently developed or lawfully received from another source. A party may disclose information when required by law after giving notice where legally permitted.
Aeglio uses the technical and organisational controls described on the security page and in the Privacy Policy. The Customer remains responsible for its devices, user access, chosen integrations, exported files and any copy of data outside Aeglio.
No security measure eliminates every risk. Both parties must cooperate reasonably in investigating a suspected incident affecting Customer data.
13. Availability, maintenance and support
We aim to keep Aeglio available and useful, but do not promise uninterrupted or error-free operation. Maintenance, security work, internet failures, provider outages, force majeure and emergency changes can affect availability.
Support is provided through the contact methods made available by Aeglio. Unless a separate service-level agreement has been signed, no guaranteed response or restoration time applies.
Pre-release or experimental features may change, fail or be withdrawn and should not be the sole basis for a critical business process.
14. Suspension and termination
The Customer may stop using Aeglio at any time and may cancel a paid subscription as described above. Workspace deletion is permanent for active systems, subject to backup retention and legal obligations described in the Privacy Policy.
Aeglio may suspend access when reasonably necessary to address a security threat, unlawful use, a material breach, non-payment, harm to another customer or a legal requirement. Where reasonable and lawful, we will give notice and an opportunity to correct a remediable breach.
Aeglio may terminate the agreement for an uncured material breach or if continuing the service becomes unlawful. We may discontinue Aeglio generally with reasonable advance notice and, for a prepaid period we do not provide, an appropriate pro-rata refund through Paddle unless the discontinuation results from the Customer's breach.
Sections concerning accrued payment obligations, intellectual property, confidentiality, liability, disputes and provisions that by their nature should survive will continue after termination.
15. Service warranties and responsibility
Aeglio will provide the service with reasonable care and skill. Except for that commitment and any warranty that cannot lawfully be excluded, Aeglio is provided on an “as available” basis. We do not warrant that every calculation, AI output, third-party response or imported record is complete or correct, or that the service will meet every Customer-specific requirement.
The Customer is responsible for checking outputs before sending invoices, approving expenses, submitting payments, filing records or making business decisions. Aeglio is not responsible for loss caused by inaccurate source data, an unauthorised User invited by the Customer, ignored warnings, unsupported use or a third-party service outside Aeglio's reasonable control.
Nothing in these terms excludes remedies that mandatory law does not allow the parties to exclude.
16. Limitation of liability
To the extent permitted by law, neither party is liable to the other for indirect or consequential loss, lost profit, lost revenue, lost opportunity or loss of goodwill arising from the service when that loss was not reasonably foreseeable when the agreement was made.
Aeglio's total liability arising from the service during any twelve-month period is limited to the greater of the fees paid for the affected workspace during the preceding twelve months or EUR 100.
These exclusions and limits do not apply to intentional misconduct or gross negligence, death or personal injury, breach of confidentiality, infringement of the other party's intellectual property, unpaid fees, or liability that cannot lawfully be limited. The limits apply in aggregate across contract, tort and other legal grounds.
17. Changes to these terms
We may update these terms to reflect product changes, provider requirements, security needs or law. The updated page will show its revision date. For a material change affecting an existing paid Customer, we will provide reasonable advance notice unless urgent legal or security reasons require a faster change.
If the Customer does not agree with a material change, it may cancel before the change takes effect and stop using the service. Continued use after the effective date constitutes acceptance to the extent permitted by law. A change does not retroactively reduce rights accrued before it took effect.
18. Governing law and disputes
These terms are governed by Estonian law, without applying its conflict-of-law rules. Mandatory rights and jurisdiction rules continue to apply where they cannot be excluded.
Before filing a claim, the parties should try in good faith to resolve the matter by contacting info@aeglio.com and allowing a reasonable opportunity to respond. If the matter is not resolved, disputes are subject to the competent courts of Estonia unless mandatory law requires another forum.
19. General terms
Neither party's failure to enforce a provision waives it. If a provision is invalid or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions continue.
The Customer may not assign this agreement without Aeglio's consent, except as part of a genuine merger, reorganisation or sale of substantially all relevant business assets where the successor accepts these terms. Aeglio may assign the agreement as part of a reorganisation or sale of the service, provided this does not materially reduce the Customer's rights.
These terms, the Privacy Policy, the selected plan and any separately signed agreement form the agreement concerning Aeglio. They do not create a partnership, employment relationship or agency between the parties.
20. Contact
Aeglio OÜ, registry code 16311541, Estonian Commercial Register
Email: info@aeglio.com
Web: Contact form